Shift Elevate SMS Terms & Conditions

These terms govern SMS notifications sent by Shift Elevate to the toll-free number [your-number]. Our SMS program supports assisted living and memory care staffing—including shift reminders, open shift alerts, approval notifications, and other scheduling-related messages.

All messages are transactional notifications only. We do not send promotional or marketing messages. Message frequency varies based on your schedule and facility activity (e.g., as shifts are created, updated, or assigned). We aim to limit messages to no more than 10 per week.

You can consent to receive SMS in either of these ways:

• Text the keyword REMINDERS to [your-number]
• Check the consent box during app onboarding or in your profile/settings

Examples of messages you may receive:

• "Reminder: Your shift at [facility] starts at 7AM tomorrow."
• "Open shift available – reply YES to claim."
• "Your shift for [date] has been approved."
• "Schedule update: [facility] – check the app for details."

Message and data rates may apply. Check with your carrier for details. Shift Elevate does not charge for SMS; standard carrier fees apply.

You may opt out at any time by either method:

• Reply STOP to any message—we will send a confirmation and honor your opt-out immediately
• Manage preferences in the app settings

Opt-out requests are processed immediately. You will receive no further SMS after opting out.

Reply HELP to any message for assistance, or contact us at support@shift-elevate.com or by phone.

Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and network conditions.

By opting in, you agree to these SMS terms and our Privacy Policy. We comply with CTIA guidelines, the TCPA, and Azure Communication Services requirements for toll-free verification.

We may update these terms from time to time. Continued receipt of messages after changes constitutes acceptance of the updated terms. We encourage you to review this page periodically.

These terms are governed by the laws of the State of Utah, United States.

Contact us at support@shift-elevate.com or by phone.